With a typical maintence program, a Microtech Solutions (UK) Limited consultant performs a series of exercises outside of normal office hours, so as to avoid impacting server performance when users are logged in. The kind of tasks undertaken are agreed with the client beforehand and usually include the following:-

• Hard Disk check & Rectification as required
• Backup system check / Rectification as required
• Operating System patch check plus installation and Server reboots as necessary
• Anti Virus software check and status report if relevant
• Event Log check plus investigation of errors found
• Completion of further agreed works

Microtech Solutions (UK) Limited tends to favour the supply and installation of Hewlett Packard or Dell business workstations for this reason, and recommends purchasing with a 3-year on site warranty in place.

Naturally, in the event of a hardware failure, we still take the headache out of dealing with the manufacturer in question by taking full ownership of the problem until a fix is in place